Thai Vietjet chooses iPort Departure Control System powered by Travelport and Res2
10 October 2023
Travelport, a global technology company that powers travel technology for airline industry worldwide, and Res2, a Netherlands based departure control system provider and airport automation leader, today announced a new multi-year agreement with Thai Vietjet, a leading low-cost airline from Thailand with flights to destinations across Asia-Pacific. Under the agreement, the airline will be using iPort DCS (Departure Control System) to manage passenger handling, baggage, boarding, and enhance its customer experience with the automation enabled by iPort.
“We are very excited about this strategic partnership with Travelport and Res2. The growth plan of our airline requires a strong partner; we recognize the vital role that iPort DCS will play in our airport operation modernization. We are confident that our collaboration with Res2 and Travelport LP will enable us to elevate the travel experience for our customers.” said Mr. Woranate Laprabang, Chief Executive Officer of Thai Vietjet.
The innovative and end-to-end services of iPort DCS increases efficiency in the check-in and boarding, delivery full scale self-services capacity, ensure security and immigration regulatory are compliance, reduced wait times, and improved accuracy information management. By automating many of the routine tasks associated with check-in and boarding, the system can enable airlines to operate more efficiently and reduce costs. Additionally, we will be implementing ancillary sales, weight and balance and biometric self-boarding. Lastly. Most importantly, by providing real-time information to airline staff, the system improve communication and provide a better overall customer experience.
Mr. Hans van Engelen, CEO of Res2 said “We’re delighted to welcome Thai Vietjet to the iPort DCS Community of 110 + airlines and ground handlers around the world. We look forward to building a sustainable and beneficial partnership with Thai Vietjet and be a strong partner for their accelerated growth”.
“"iPort provides Thai Vietjet with market leading scale and flexibility to support it's international growth. Res2 & Travelport are delighted to partner with one of the fastest growing airlines in the world to enhance their onboarding experience, a critical part of the VietJet's brand promise",” said Cormac Reilly, Vice President, and Global Head of Travel Partner Solutions at Travelport.